Returns & Exchanges

RETURNS & EXCHANGES

Exchange and return portal: https://www.returnflows.com/daylo-dk

We offer lightning-fast exchanges. You can expect to receive your new jewelry within 1–4 business days.

We offer a 14-day return policy from the day you receive your order.

Please note: The customer is always responsible for return shipping and handling costs.
However, we offer reduced exchange costs if you need a different ring size or wish to choose a different style.

If you wish to use your lifetime warranty, please send an email to
support@daylostudio.com.

Remember to include:

Full name
Order number
A brief description of your inquiry

For complaints, please also attach clear pictures so we can assist you as quickly as possible.

Do you want to start a return or exchange?

To start a return or exchange, simply send us an email at
support@daylostudio.com — or follow the link at the top, and we will help you right away 🤍